Frequently Asked Questions
Everything you need to know before you hit the waves.
What are your shipping rates for surfboards?
We offer flat-rate shipping across Australia for shortboards, while longboards and oversized SUPs are calculated at checkout based on your specific coastal location.
Can I return a wetsuit if it doesn't fit?
Yes, we accept returns on wetsuits within 30 days of purchase, provided they are unused, have all original tags attached, and have not been in the water.
Do you offer 'Click and Collect' at the Manly store?
Absolutely. Simply select 'Local Pickup' at checkout and your gear will be ready for collection at our Manly beachfront location within 2-4 business hours.
How do I know which surfboard volume is right for me?
Our online size guide provides recommendations based on your weight and skill level. For a personalized consultation, feel free to chat with our expert staff via the site's messenger.
Do you provide international shipping for hardware and accessories?
We ship fins, leashes, and apparel worldwide. However, due to shipping constraints and fragile handling requirements, we currently only ship surfboards within Australia.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and ZipPay.